May 10, 2006

Microsoft: The Old Soft Sell

Why Microsoft should be referred straight to your attorney. Especially their sales force. The money quote, in my opinion, is when the customer responds to the 'Engagement Manager's concerns about licensing compliance by offering to forward their licensing purchase receipts, the response (from a salesperson, no less is:
"Thank you for your offer to send your purchase records to me," she wrote, "however our Software Asset Management (SAM) program is the only unbiased way to create an accurate baseline and resolve this matter."
"Unbiased." Yes. What a...oh, never mind, insert pejorative here.

Posted by jbz at May 10, 2006 5:53 PM | TrackBack

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